Privacy Policy
Privacy Policy
Effective Date: 3/1/2025
Big Apple Coins values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our SMS messaging services.
Information We Collect
Opt-In Data: SMS opt-in or phone numbers for the SMS are not shared with any third party or affiliate company for marketing purposes. When you opt into our SMS messaging services, we collect your mobile phone number and consent to receive text messages.
Usage Data: We may collect information about your interactions with our messages, such as message delivery and response rates.
How We Use Your Information
We use the information collected for the following purposes:
- To send you SMS messages related to promotions, updates, and special offers.
- To provide customer support and respond to inquiries.
- To improve our SMS messaging services.
Data Sharing and Security
We do not share your opt-in data or consent with any third parties.
Your information is securely stored and protected against unauthorized access.
Your Rights
You can opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at (212) 321-0073 or visit bigapplecoins.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date will always be listed at the top.
If you have any questions about this Privacy Policy, please contact us at jon@bigapplecoins.com.
Terms & Conditions
Effective Date: 3/1/2025
Welcome to Big Apple Coins’ SMS messaging service. By opting into our SMS messaging services, you agree to the following terms and conditions:
SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Message Types
If you have consented to receive text messages from Big Apple Coins, you may receive messages related to the following:
- Promotional messages about special offers and discounts.
- Updates on new inventory and live auctions.
- Order confirmations and notifications.
- Customer service messages related to your inquiries or transactions.
Example: "Thank you for reaching out to Big Apple Coins. Our store is open from 11pm-6pm. You can also find out hours online at https://bigapplecoins.com or call us at 212-321-0073. Reply START to opt in. Reply STOP to opt out of SMS messaging."
SMS Standard Disclosures
Messaging Frequency: Messaging frequency may vary based on the type of communication and your interactions with us. For example, you may receive up to 2 SMS messages per week related to your [consignment/new inventory/etc]
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan
Opt-In Method:
You may opt-in to receive SMS messages from Big Apple Coins in the following ways:
- By submitting an online intake form
- Texting "START" to (212)-321-0073
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword "HELP". Or, you can get help directly from us by emailing us at help@bigapplecoins.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. The effective date will always be listed at the top.
For further inquiries, please contact us at help@bigapplecoins.com or 212-321-0073.